Stop with the ‘Open Door Policy’ for Employee Wellness. The best leaders are proactive, not reactive. If you tell your staff that you have an ‘open door policy’ when it comes to their wellness, it’s likely that zero people actually walk through that door.
Instead, be proactive about checking in on your team with at least one face-to-face meeting per month with each individual, where you focus on their wellness. This can be a short 15-minute touch base over Zoom, a cup of coffee, or an office visit. You decide, as long as the environment feels safe and comfortable.
People can be cagey, so work on your listening skills, and pay attention to specific word choices that diverge from their baseline responses. For example, an employee who answers “fine” every time you ask, “how are you?” will use different words to describe major events in their life than one who usually answers, “great!”